Gotta love that Windows Home Server
My love for Windows Home Server is no secret, a subject I will happily explain to anyone. However, a little reminder just popped up convincing me of that fact.
We had a brief power outage at HDG Towers last night (us and a few streets around us had a minute or so without electricity). Now we plan for such eventualities of course, and expected no problems. But when I saw the “Network Health is Critical” pop up a few minutes ago my mind jumped to failing hard disks or other impending doom.
Not so. I’m fiddling with an application on one of my machines that required turning off the firewall briefly. And WHS just wanted me to know that. Anything untoward on any of my PCs and WHS just likes to make sure I’m aware of it.
I like that.
Secret Service
“Oh, hello Mr X. It’s Jonathan from HDG here, just calling to see when it would be convenient for me to pop over and replace a hard drive in your server.”
“Why?”
“Our monitoring has shown that one of the hard drives is starting to report errors. Nothing serious to worry about, all your data is safe as the drives are configured to be redundant if they fail. Just a precaution.”
“Sounds expensive?”
“No, no charge, all part of your package. Should only take about 10 minutes to swap it out and we won’t need to stop the server, so whenever it’s convenient for me to pop in…”
Sound too good to be true? Actually, this was based on a real conversation with a customer on our Small Business Peace of Mind Package a few days ago.