Hello!

Welcome to Dear Geek, where I try to answer your questions and share & explain developments in the world of IT without turning you into a nerd.

In fact, if I’m about to say something complicated that you don’t really need to understand to get the job done, I’ll warn you with a Nerd Alert – feel free to keep out!

The Geek cannot take responsibility for any damage you cause while trying to resolve a problem yourself, or any financial implications this may have. The column and this site are provided in good faith and with no warranty whatsoever! If you are at all concerned about any damage you may do, or your business relies on your IT, I encourage you to call out the experts!

Twitter mistakes – kudos to @friendsreunited for a quick fix

Twitter mistakes – kudos to @friendsreunited for a quick fix

With the horrible events of yesterday afternoon, it was particularly sad to see a rather large twitter mistake and some sickening Facebook posts. In fact, I still need to relax a little before writing about the Facebook stuff! Someone at the Friends Reunited twitter account made a pretty sick judgement call, as you can see…

Google is down. Long live the cloud! Long live Google Apps!

Google is down. Long live the cloud! Long live Google Apps!

Or to be precise, some users are reporting issues with some Google services. As a Google Apps for Business user, I rely on these services. Personally, I can access my email via Gmail and my Nexus devices (Nexii?) but had problems for a while accessing Google Drive. That’s back up now, but some people are…

Should I upgrade my router?

Should I upgrade my router?

Dear Geek,   We have had our NetGear router for many years now. Do you think we need to upgrade? Would a new router be better?   As we have AOL only certain routers work.   What do you think?   Hopeful of Herne Bay. Dear Hopeful, First of all, as AOL are just providing…

Fear of public speaking? Not for this lady #RND

Fear of public speaking? Not for this lady #RND

Ignore this blog post and just go sponsor Mary straight away… Earlier this evening I sat down to contemplate my 60 seconds for tomorrow morning’s BNI. Indeed, one of the comments I often get when inviting people along, or talking about the meetings, is “how on earth can you stand up and talk in front…

Preparing your 60 seconds once, using it 4 times #BNI #my60

Preparing your 60 seconds once, using it 4 times #BNI #my60

I am a proud member of my local BNI group – Herne Bay & Whitstable – it generates lots of work for us. Yes, even more than our website and social media presence*. But the two are not mutually exclusive. A couple of weeks ago, Jim (our Canterbury Electrician), gave a talk in his “Education Slot”…

Are your gadgets covered?

Are your gadgets covered?

I’ve had one of those Victor Kiam moments. You know the one – “I liked it so much, I bought the company!” Ok, if you’re child of the 70s or earlier you’ll know what I mean, I accept some readers may not.  No, this is nothing to do with shavers, it’s even more boring than that….

The “How to keep your Facebook posts private” hoax

The “How to keep your Facebook posts private” hoax

Wow. My post on “Facebook Pages are NOT disappearing completely from your feed!” proved so popular, I thought I’d better clear up another false story doing the rounds at the moment. So, “hands up” time again – how many of you have seen this Facebook status? The next 2 weeks I will be posting this, and…

Hello Office 2013. Or is it goodbye?

Hello Office 2013. Or is it goodbye?

So today is the day that Office 2013 went on sale. And no, I didn’t rush out and buy a copy – mainly because I’ve been using it for quite a while since it was made available to Microsoft Partners. Lucky me, eh? [one_half] And it definitely has some nice features, works nicely with Windows…

Facebook Pages are NOT disappearing completely from your feed!

Facebook Pages are NOT disappearing completely from your feed!

Hands up if you’ve seen a post like this on Facebook recently… WARNING: Facebook is doing major updates and many pages are currently affected.    VERY SOON we will disappear completely from your feed, check your page for a new tab on the left called ‘pages feed’ with a little orange flag.    We are…

Fixing a server with a business card – literally!

Fixing a server with a business card – literally!

I’ve just fixed a server with my business card. I’m sure I have made comments along the lines of “if you know someone with IT problems they only need my business card” during my 60 second BNI slots, although that’s usually covered by my memory hook: “Don’t just press any key, press the HDG key!“…

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